AX 2025 (CYBER AGENT)
STAFF INSTRUCTION

Dear Ambassadors

We are very excited to have you on our team! Please carefully and thoroughly read every detail on this page and be ready for the showtime!!

ON-SITE EMERGENCY CONTACT

Let us know immediately in case of emergency while on-site by sending a text message to the following number with your full name.
Text us with your Full Name

LOCATION

Anime Expo 2025
1201 S. Figueroa St., Los Angeles, CA 90015
Booth #: E-65 @West Hall

WORK SCHEDULE

Please arrive and be ready at your assigned booth at the scheduled START times each day.
*PLEASE CONFIRM YOUR WORKSHIFTS ONCE AGAIN.

★★★ PUNCTUALITY IS CRUCIAL !! ★★★

Please be sure to arrive for your scheduled shifts on time. We expect all of us to be punctual and follow the schedule. In case of any emergency or if you are running late, please inform us immediately at the above number. If there are missed hours due to tardiness or any other reasons including traffic, it will be reflected on your compensation on a pro-rate basis in 15-minutes increments.

*We will be sending you an invitation to setup a Clock IN & OUT App on your smartphone.

TRANSPORTATION

If you are planning to drive to work, you can park in the Convention Center parking garage or a parking lot within close proximity. However the parking garage and nearby parking lots will be all heavily crowded during the show week. We highly recommend you to take public transportations such as Metro (Pico Station on Blue Line or Expo Line) or if you live near the venue a rideshare service such as Uber or Lyft are recommended.
 
If your family or friend gives you a ride, you can be dropped off near the convention center’s South Hall entrance on Figueroa St.
 
 
We will reimburse your parking fee and ride-share cost up to an amount equal to the convention center’s parking fee of the day in exchange of your receipts.
Your payment will be processed in two weeks after the show so please send all your receipts to event@mytaskpro.com by NO LATER THAN 7/9/25 or it may not be included in your pay check.

★★★ AGAIN, PUNCTUALITY IS CRUCIAL !! ★★★

The streets and parking garages are expected to be congested during the show week. If you will be on wheels, please be sure to spare yourself plenty of time (at least 30 minutes or more) to avoid delay due to traffic and parking so you will be at your booth on time.

PARKING

Accessing the West Hall/Exhibit Hall Exhibitor Entrance:
 
Set your GPS to “W 12th St & L.A. Live Way” for the West Hall Parking Entrance.
Drive to access the Exhibitor Entrance in the garage. 
 
Parking Rates may vary depending on the parking location (Credit cards and debit cards are accepted as payment at the garage entry kiosk. Cash or checks are NOT accepted).

ENTRY TO THE SITE

AN EXHIBITOR badge pass is required FOR ENTRY AND MUST BE WORN THROUGHOUT THE DURATION OF THE EVENT.


★IF YOUR WORK SHIFTS START ON THE PREP DAY (7/2/25)

As a staff member on the Exhibitor’s end, you can obtain an Exhibitor Wristband from security personnel at the Entrances or the Exhibitor Check-In Counter located in or around the Convention Center. You will be asked for the above exhibitor’s name and the booth number so please be sure to have the information. Once you arrive at the Convention Center, please proceed to your assigned booth. You will be provided with a badge-pass, which is required for you to enter the site for the rest of your work days so please be sure to bring it with you every day.


★IF THE 1ST DAY OF YOUR WORK IS 7/3/25
Find our staff members holding a BLUE BALLOON in front of the West Hall to receive a badge to enter the site.

Find our staff members holding a BLUE BALLOON to pick up a badge to enter the site.

  • If you drive to the venue: Meet us at the Exhibitor Entrance at the West Hall Entrance.
  • If you take public transportation or use rideshare: Meet us at the Priority Entrance of the West Hall.
 

★As an exhibitor, please use the Priority or Exhibitor Entrance to avoid delays. Do not wait in the general attendee line—make sure you’re in the correct line.

ATTIRE

A uniform (Japanese Happi) will be provided. Please wear a plain, solid black T-shirt with no graphic prints or brand logos underneath. For bottoms, wear SOLID BLACK slacks, chino pants, or cotton pants without holes or decorative accents, and a comfortable pair of sneakers.

 

IMPORTANT: DENIM JEANS ARE NOT ALLOWED EVEN IN BLACK COLOR.

 

  • If your shifts include the prep day, 7/2, no dress code on the prep day, but come in comfortable and workable clothes and shoes.
  • Long sleeves are ideal since the convention center could be chill or wearing another layer underneath your black T-shirt is also a great idea.
  • You will be actively working on your feet for long hours so please be sure to be in comfortable shoes (sneakers, tennis shoes).
  • No short pants, skirt, open-toe shoes, sandals and high heels are accepted for safety reasons.
  • Please refrain from wearing head accessories such as a hat, cap, bandana, scarf, headphone, and sunglasses except for religious or medical reasons.
  • No extreme body piercing is allowed. Please remove if possible.
 

Please mind your manners and behave professionally when at the worksite even during the breaks as you represent the exhibitor. Sitting on the floor outside the staff backroom is considered a bad manner.

 

MEAL BREAKS/REST BREAKS

We take turns taking breaks. Please follow the Director/Leader’s instructions on site. Meal break is 30~45 minutes each which may not give you enough time to purchase food outside. We will arrange lunch daily and some snacks and water however we are not able to accommodate your dietary restrictions/preference. In such circumstances, we advise that you bring your own meal of your choice and a couple of drink bottles with you.   

YOUR BELONGINGS

The staff back room space is very limited. Please minimize your personal belongings to bring to the site. we. the exhibitor or the organizer are not responsible for lost, stolen or damaged items. The space is shared with many other co-workers and will not be locked. Please be sure not to bring any valuable items and carry your wallet and phone with you. 

ANY QUESTIONS?